CUSTOMER SERVICE IS IMPORTANT TO US
At STS, we are dedicated to providing exceptional customer service throughout the shipping process. We understand that shipping and receiving your property promptly and in perfect condition is crucial and our dedicated team will ensure that. From tracking your shipment to addressing any queries along the way, we strive to make your experience smooth and enjoyable. Our commitment to timely deliveries and responsive support has left many of our customers feeling happy and satisfied, knowing they can rely on us for all their shipping needs.
Our history
At our core, we understand the intricacies of shipping and how stressful it can be, as the saying goes "We were once in your shoes!". Shipping home was never an easy task, whether it was the company we shipped through or custom official's on the ground, it felt like a marred experience and one that left a bad taste in your mouth.
Whether you are shipping items abroad for yourself, family, starting life again or starting a business, it's important that your experience is seamless. We are dedicated to working closely with our clients in every aspect of their shipping journey. Dealing with customs, clearing agents, custom brokers, wherever we are shipping to, we guarantee every shipment is handled with the utmost respect and care.
Our commitment to excellence means we navigate the complexities of logistics on your behalf, providing you with peace of mind that you are in safe hands. We strive to create an experience that not only meets, but exceeds your expectations.
Our team
At the heart of our shipping operations lies a dedicated team of professionals who are committed to delivering an exceptional service and ensuring every shipment is handled with the utmost care. From our customer service representatives in the office who provide personalised support, to our skilled logistics coordinators who optimise shipping routes, every member plays a crucial role in our success and your experience with us. Together as a team, we strive to meet and exceed our clients' expectations, making your shipping experience harmonious and efficient.
Our mission is simple: "We want to provide you with an exceptional service, that exceed your expectations. Our goal is to build long-term relationships with our customers based on trust, transparency and reliability!"
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